It’s great that we can buy goods anywhere at the touch of button. However, it means we need to be aware of the risks of sharing information online.
Here are our tips for safe online shopping.
Only shop at secure websites
A secure website will say “https” or have a padlock symbol at the start of the web address. These websites encrypt (scramble) the information being transferred from your computer to another. This is good for protecting your personal information.
Research the company before buying
Trustworthy companies should have contact details such as their address and phone number. If you are unsure how genuine a business is, call them and ask questions.
Read the purchase policies
Check the terms and conditions including:
- delivery costs
- return policies
- complaints processes
- how to cancel an order.
Use a safe way of paying
Regularly check your credit card statements. Contact your bank or financial institution straight away if you notice something out of the ordinary. Think about using a separate credit card with a low limit just for buying things online.
Think about what personal information you share
Businesses may sometimes ask you for personal information that isn’t needed to complete a transaction. Never share any personal information by email – it isn’t secure.
Save a copy of the transaction information
Keep a record of all transaction information, including:
- the name of the website
- your order confirmation or invoice
- any communication you have with the business.
Be wary of heavily discounted goods or services
Don’t be fooled by heavily discounted goods or cheap deals on holidays and airfares. If it looks too good to be true, it probably is.